Under the Headset: Surviving Dispatcher Stress, 2nd Edition DOWNLOADABLE PDF VERSION

Under the Headset: Surviving Dispatcher Stress, 2nd Edition DOWNLOADABLE PDF VERSION

Staggs Publishing

Regular price $19.95 Sale

DOWNLOADABLE PDF VERSION

by Richard Behr

ISBN 978-1-933373-09-6
191 pages

Published 2019

This updated edition of Richard Behr's Under the Headset: Surviving Dispatcher Stress is a book about the stress of being a dispatcher. Written by a dispatcher and a critical incident stress instructor, it includes information about the stress process, identifying stressors, and coping with stress. The book also includes sections on humor and inspiration. Stories of survival, written by dispatchers who have lived through the stress of critical incidents, are provided.